Love this breakdown of different types of intelligence especially the reminder that being “customer smart” is its own kind of superpower.
One thing I’ve seen over and over in my work with technical founders: Listening deeply to customers and solving real problems is what builds long-term momentum.
I wrote recently about shifting from chasing leads (the funnel mindset) to creating sustained customer engagement (the flywheel mindset).
Sharing here for anyone thinking about how to turn customer insight into long-term growth:
Love this breakdown of different types of intelligence especially the reminder that being “customer smart” is its own kind of superpower.
One thing I’ve seen over and over in my work with technical founders: Listening deeply to customers and solving real problems is what builds long-term momentum.
I wrote recently about shifting from chasing leads (the funnel mindset) to creating sustained customer engagement (the flywheel mindset).
Sharing here for anyone thinking about how to turn customer insight into long-term growth:
https://open.substack.com/pub/engsales/p/from-funnels-to-flywheels?r=jhbvp&utm_medium=ios
Curious, what’s one way others here stay close to customer needs as they grow?
Thanks for sharing your ideas, Travis!